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In the Working Hours section within the User Settings tab, insert working hours of your organization's portatour® users.
As default, the business hours of your company are used (Setup/Administration Setup/Company Profile/Business Hours). Leave Default enabled in case you want to manage the configuration of Working Hours using your company business hours.
Set an organization standard for working hours for sales reps by disabling Default and entering working hours.
Hint The Working Hours are according to the time zone of the user The configuration of Working Hours does not change in case a user changes the time zone within Salesforce. Example: if a user is in the 'New York' time zone, the specification of the working hours '8:00-18:00' is interpreted as '8:00-18:00, New York time zone'.Equally, if a different user is in the 'Vienna' time zone, the settings are '08:00AM-6:00PM, Vienna time zone'.