portatour – my personal sales-route planner portatour – my personal sales-route planner | Help Center
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  1. portatour® Help Center
  2. FAQ for Salesforce Users
  3. Questions from users about Salesforce

Questions from users about Salesforce

  • Where do I get my password?
  • I cannot find portatour®
  • I cannot see an option (the Call Settings section, a button, ...), despite it being described in the manual
  • Why can't I activate an Account/Contact/Lead for scheduling?
  • Why are no call reports created?
  • During schedule calculation the error 'Could not retrieve customer data' is displayed
  • Why am I not authorized to access portatour® organization settings?
  • ESAPI <Create|Read|Delete|Change>-access not authorized for ...
  • Why can't I recover call settings from the recycle bin?
  • Why does an outdated customer name sometimes appear in the call settings?
  • Why does a non-functional login screen appear when I synchronize or update the schedule?


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