FAQ for Anywhere Users
Questions about scheduling
- How can I set a shorter call interval than 7 days for a customer?
- Why is a customer with 30 day interval already scheduled after 25 or only after 35 days?
- Why has my working time been extended or my work break been cancelled?
- Why are my working hours not used to the full extent at the end of the day?
- Why does the schedule not begin now but in a few minutes, although I have set the start time to 'Now'?
- Why is a call scheduled outside the customer's business hours?
Questions about the technology & usage of portatour® Anywhere
- What is the web address to log in to portatour®?
- How do I log into portatour® if I have forgotten username or password?
- Why does the loading of pages take so long?
- Why do I see the message 'Loading...' without anything happening?
- How can I set the correct time in portatour® Anywhere ?
- Can I be monitored by portatour® through the GPS function on my mobile phone?