FAQ for users
Questions about scheduling
- How do I set portatour® to schedule a maximum of X visits per day?
- Does portatour® take ferries into account? How can I schedule them?
- How can I schedule flights?
- How can I set a shorter call interval than 7 days for a customer?
- Why is a customer with 30 day interval already scheduled after 25 or only after 35 days?
- Why has my working time been extended or my work break been cancelled?
Questions about the technology & usage of portatour® Anywhere
- A warning message appears that the maximum number of call reports is 10,000 and "Cleanup now". What should I do?
- Can the limit of a maximum of 10,000 call reports per user be increased?
- Do you have an Excel template that I can use to import my customers?
- How do I upload photos or other files to call reports?
- Can I use my own graphics - e.g. company logos - as customer symbols?
- Why is there a different address in the navigation app?