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  1. portatour® Help Center
  2. FAQ for users

FAQ for users

Questions about scheduling

  • Does portatour® take ferries into account? How can I schedule them?
  • How can I schedule flights?
  • How can I set a shorter call interval than 7 days for a customer?
  • Why is a customer with 30 day interval already scheduled after 25 or only after 35 days?
  • Why has my working time been extended or my work break been cancelled?
  • Why are my working hours not used to the full extent at the end of the day?
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Questions about the technology & usage of portatour® Anywhere

  • Can I use my own graphics - e.g. company logos - as customer symbols?
  • Why is there a different address in the navigation app?
  • Why am I being navigated to a different geolocation by the navigation app?
  • How can I delete my trial account?
  • How do I solve the error message “HTTP status: 403 Forbidden” when I want to upload files via WebDAV?
  • Why are there files on my WebDAV server that are not visible in portatour®?
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portatour® – the future of personal sales-route planning for field sales representatives, consulting and service team members

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