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  1. portatour® Help Center
  2. FAQ for Anywhere Users

FAQ for Anywhere Users

Questions about scheduling

  • How can I set a shorter call interval than 7 days for a customer?
  • Why is a customer with 30 day interval already scheduled after 25 or only after 35 days?
  • Why has my working time been extended or my work break been cancelled?
  • Why are my working hours not used to the full extent at the end of the day?
  • Why does the schedule not begin now but in a few minutes, although I have set the start time to 'Now'?
  • Why is a call scheduled outside the customer's business hours?
See all 13 articles

Questions about the technology & usage of portatour® Anywhere

  • What is the web address to log in to portatour®?
  • How do I log into portatour® if I have forgotten username or password?
  • Why does the loading of pages take so long?
  • Why do I see the message 'Loading...' without anything happening?
  • How can I set the correct time in portatour® Anywhere ?
  • Can I be monitored by portatour® through the GPS function on my mobile phone?
See all 8 articles


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