First Start

Here, you will learn how to start portatour®. In the subsequent sections you will configure the application and learn everything about personal sales-route planning with portatour®.

Login to your Salesforce organization. To use portatour®, open the portatour® tab – it is your central point of access to portatour®.

If the tab is not displayed, there are three ways to open it:

1. Switch to the portatour® application
2. Customize My Tabs
3. Ask the Administrator to make the tab visible.

Option 1: Switch to the portatour® application

Select the portatour® application in the Salesforce App Menu in the top right corner of the web browser to quickly switch from your current application to portatour®:

After you have selected the portatour® application, the portatour® tab will be visible. It is possible that other tabs are also visible. Select the portatour® tab.

Option 2: Customize My Tabs

Click on the plus symbol '+' to the right of the other tabs:

Select Customize My Tabs:

Add portatour® to the list of Selected Tabs.

Save. Click the portatour® tab.

Option 3: Customize application

If the methods mentioned above do not work, your administrator must make the portatour® tab visible. Please contact your Administrator.

By now, with one of the three options mentioned above, you should have gotten to the portatour® tab where you can see the portatour® Menu:

The portatour® Menu offers an introduction to the most important functions:

• Schedule - see sectionScheduling
• Customers - see sectionCustomer list
• My Places - see sectionMy Places
• Request Report - see sectionportatour® Report
• Synchronize with Anywhere - see sectionSynchronization with portatour® Anywhere
• Options - see sections Show user settings andCustomer activation overview
• News
• User's Manual - see sectionSupport and Manuals

When you first launch portatour® you should adapt the portatour® user settings. To do so, proceed to the next section. After this, continue with customer activation, letting portatour® know which customers you are visiting. These are the most important requirements before starting to use portatour® for personal sales-route planning, as described from section Scheduling onwards.

Access Rights

portatour® requires access to your data to calculate route plans. You will see a permission request when starting to work with portatour®, mostly when you calculate your first schedule plan and synchronize with portatour® Anywhere:

When this question appears, confirm with Allow.