Questions from users about Salesforce
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              	Where do I get my password?
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              	I cannot find portatour®
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              	I cannot see an option (the Call Settings section, a button, ...), despite it being described in the manual
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              	Why can't I activate an Account/Contact/Lead for scheduling?
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              	Why are no call reports created?
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              	During schedule calculation the error 'Could not retrieve customer data' is displayed
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              	Why am I not authorized to access portatour® organization settings?
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              	ESAPI <Create|Read|Delete|Change>-access not authorized for ...
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              	Why can't I recover call settings from the recycle bin?
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              	Why does an outdated customer name sometimes appear in the call settings?
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              	Why does a non-functional login screen appear when I synchronize or update the schedule?
