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portatour® + Dynamics communicates with the portatour® Server Farm. Data flows between the users' web browser, Dynamics 365, the portatour® Server Farm as well as mobile devices. All connections are encrypted with SSL:
Data saved in the portatour® Server Farm
The following data of your Dynamics 365 organization are buffered temporarily in the portatour® Server Farm:
- Data of custom objects that belong to the portatour® package
- portatour® Organization settings
- portatour® User Settings
- Call settings for customers
- Call settings for appointments
- Names and address of synchronized portatour® customers (accounts, contacts and/or leads)
- Synchronized appointments
- Call reports that were added in portatour® Anywhere
- portatour® custom property fields (Account, Contact, Lead, Appointment, Task)
This data is used for calculating optimized call schedules, for setting up portatour® Anywhere and to compile portatour® reports.
More information about data security and privacy can be found on our page for Information security.