I get the error message “Your device or browser does not support displaying the map”. What should I do?

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For the map to be displayed correctly, WebGL2 must be activated in the browser. To check whether the browser version used generally supports WebGL2, please use the following link: https://get.webgl.org/webgl2/ 

If your browser does not support WebGL2, update it to the latest version.

If your browser supports WebGL2, activate WebGL2. In Google Chrome or Microsoft Edge, for example, follow these steps:

1. Activate hardware acceleration
   1. Click the three-dot menu at the top right and select Settings.
   2. Click System on the left.
   3. Make sure that the Use graphics acceleration when available option is activated (in Microsoft Edge, click System again to display this).
   4. Restart the browser if necessary.
2. Activate WebGL flags
   1. Enter chrome://flags or edge://flags in the address bar and press Enter.
   2. Search for WebGL in the search bar.
   3. Find the WebGL Draft Extensions and WebGL Developer Extensions entries and set both to Enabled (Activated).
   4. Restart the browser.