Click on Took place once you have completed the appointment. By doing so, portatour® no longer needs to consider this appointment in future updates – which is particularly important if you have scheduled this appointment with much leeway.
If you click Took place the appointment will be logged as completed with the current time and day. It will be check-marked in the appointment list as well as in the schedule and calendar. If this appointment is assigned to a customer, the date of the last customer call will be updated. Where applicable, you are prompted to create a call report (see also Enter call report).
If the customer was not available, click Missed in order to mark the appointment as completed.