FAQ for Salesforce Administrators

Questions about Salesforce Administration

• How can you control the visibility of call settings for specific users, such as users in a given region?
• portatour® is installed and activated for users, however, some users can not see routes or Call Settings
• What does 'Customer Data can not be retrieved' mean?
• Demo Data can not be loaded, Customers or Appointments, that were created via portatour® Anywhere, are not transferred to Salesforce
• What is 'You don't have the required permission (Create Access on X)'?
• Can Queues impersonate as users, activate customers and have schedules?