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  1. portatour® Help Center
  2. FAQ for Salesforce Administrators

FAQ for Salesforce Administrators

Questions about Salesforce Administration

  • How can you control the visibility of call settings for specific users, such as users in a given region?
  • portatour® is installed and activated for users, however, some users can not see routes or Call Settings
  • What does 'Customer Data can not be retrieved' mean?
  • Demo Data can not be loaded, Customers or Appointments, that were created via portatour® Anywhere, are not transferred to Salesforce
  • What is 'You don't have the required permission (Create Access on X)'?
  • Can Queues impersonate as users, activate customers and have schedules?
See all 7 articles


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