With weak mobile phone signal, it may happen that the data connection is lost and thus pages cannot be loaded. If a new page is not displayed after 30 seconds, click the original link again, which will restart the transfer and possibly establish a new data connection. If this does not help, restart either the web browser on the mobile phone or the mobile phone itself. Go to the options and define that portatour® shall keep the internet connection (see section Internet connection) – this reduces the probability of failing connections. In addition, we recommend to activate the offline mode (see section Offline mode).
Questions about the technology & usage of portatour® Anywhere
- A warning message appears that the maximum number of call reports is 10,000 and "Cleanup now". What should I do?
- Can the limit of a maximum of 10,000 call reports per user be increased?
- Do you have an Excel template that I can use to import my customers?
- How do I upload photos or other files to call reports?
- Can I use my own graphics - e.g. company logos - as customer symbols?
- Why is there a different address in the navigation app?
- Why am I being navigated to a different geolocation by the navigation app?
- How can I delete my trial account?
- How do I solve the error message “HTTP status: 403 Forbidden” when I want to upload files via WebDAV?
- Why are there files on my WebDAV server that are not visible in portatour®?