FAQ for users
Scheduling
- How do you create a multi-week schedule that also includes overnight stays away from home on weekends, i.e. without returning to the home location?
- How can some call suggestions be deleted from the schedule? The other calls should remain.
- Why can't I schedule any more customers with reservation if I have 1,000 customers with call interval?
- Can I deactivate highways during route planning?
- How do I set portatour® to schedule a maximum of X visits per day?
- Does portatour® take ferries into account? How can I schedule them?
Call reports
Prioritization
Customer management
Customer map
Appointments
Navigation
portatour® Report
Territory optimization
- How can I group our customers according to the first two digits of the zip code?
- Where can I see whether territory optimization increases the number of customer calls that can be made?
- How do I specify how many customers should be handed off or taken over?
- How do I find out how much time my customers require per year?
- How do I store important key figures for our company in territory optimization?
- How do I take into account a grouping of customers?