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Here you can select whether portatour® should automatically create a call report when you log a customer call. You can choose between Do not create automatically, always ask and Create automatically and open. Note that in portatour® Report only those calls are represented and evaluated for which there is already a call report. You can find a detailed description of portatour® Report in the user manual.
If you would like to create call reports for missed calls, where no contact was met, and include them in portatour® Report, select the field When missed and then the setting Always ask or Create automatically and open.
When logging calls, you can specify in Call timestamps whether just the date or also the time of the call should be saved. Note that without a time, some of the statistics in portatour® Report are not possible.