Deactivate and activate users

If an employee leaves the company, simply deactivate the relevant portatour® account. When a new employee takes over the territory at a later date, reactivating the relevant access allows them to continue working almost seamlessly.

Deactivate users

1. Go to the user list, e.g. by clicking Users in the Workspace Organization.
2. Click on the down arrow on the far right in the line of the relevant user. A context menu appears.
3. Select Disable login. The access link to this portatour® account is now disabled.

Activate users

When a new employee takes over a deactivated territory, proceed as follows:

1. Go to the user list, e.g. by clicking Users in the Workspace Organization.
2. Click on the relevant user. The user detail page opens.
3. Click on one of the pencil icons to edit the user data (see Change user data).
4. Change First name, Last name, Email, possibly also Mobile and Employee number (analogous to Create a new user).
5. Save.
6. Now select Enable login. A new access link will be created.
7. If the employee is ready to take over this territory, click on Send access link.