Deactivate and activate users

If an employee leaves the company, simply deactivate the relevant portatour® account. When a new employee takes over the territory at a later date, reactivating the relevant access allows them to continue working almost seamlessly.

Deactivate users

1. Go to the user list, e.g. by clicking Users in the Workspace Organization.
2. Click on the relevant user. A context menu appears.
3. Select Disable login. The access link to this portatour® account is now disabled.

Activate users

When a new employee takes over a deactivated territory, proceed as follows:

1. Go to the user list, e.g. by clicking Users in the Workspace Organization.
2. Click on the relevant user. A context menu appears.
   
3. Select Edit (see Create a new user).
4. Change First name, Last name, Email, possibly also Mobile and Employee number.
5. Save.
6. Click again on the relevant user.
7. Select Enable login. A new access link will be created.
8. If the employee is ready to take over this territory, click again on the user and select Send access link.